Decatur Auto Repair

5

Prius high voltage battery pack went bad after 9 month from previous installation. Still within 2-year warranty and the Hybrid Shop replaced an 09 reconditioned battery pack without any charges. Nice to do business with Hybrid Shop!

Thank-you Mr.Fan !! Upon further inspection today found some extreme battery acid on the bus bars, I believe the combination of the hybrid battery cooling fan going out and the battery not getting proper air flow, caused the modules in the pack to leak a bit more acid vapors than normal. It was my pleasure to replace the fan motor assembly and cover your battery under warranty. Thank -you for choosing The Hybrid Shop at Medlock Gulf..... ---Joe

- Medlock Gulf
5

Always excellent service. I've been bringing my car here for eight years and would not take it anywhere else.

Thank you Andrew. We truly appreciate your continued patronage. -Beau

- Medlock Gulf
5

Medlock Gulf always goes the extra mile to make sure your car is running well.

Glad we could help you Deborah, thank you for the review. -Beau

- Medlock Gulf
5

Superb service. Joe Otto was very informative, and just seemed like a genuinely good human being. Don't get much of that these days. Will highly recommend Medlock Gulf in the future.

Thank-you Jill --Joe

- Medlock Gulf
5

Always saw cars there waiting for repair, and I thought "what the heck, they must be okay..." Found out first hand how wonderful they really are! Needed a few things done on my trusty Versa and when they totaled up the price it was under what was anticipated. Really nice genuine people doing what they love to do! I will go nowhere else ever again! s

Sheila, thank-you. -- Joe

- Medlock Gulf
5

Candid, thoughtful, and honest.

Thank you for the kind words Shenita. -Beau

- Medlock Gulf
5

Well done!

Thank you Les! -Beau

- Medlock Gulf
5

This was our first experience here and it could not have been better. E had a complicated problem with our Prius and the solved it quickly with knowledge and good cheer.

Thank you Jeff. We're glad for your first experience with us was a good one; hopefully it won't be the last! -Beau

- Medlock Gulf
5

Great service‼️

Great Customers! -- Joe

- Medlock Gulf
5

The first time I ever brought my car here my mom was in the hospital. They were caring and compassionate they even offered to take me back to the hospital while they worked on my car. My most recent service was no different caring, compassionate, and professional!

Thank you!! -- Joe

- Medlock Gulf