Decatur Auto Repair

5

My experience was extremely positive. I felt I was dealing with honest and thorough mechanics. I will definitely go back again.

5

I brought my car in with a dozen small problems. They fixed everything they could, advised me of items that were too expensie to be worth repairing, and even managed to fix a few things they said they couldn't. An excellent job and a great experience. I would definitely recommend them to friends.

Thank you James we appreciate your business.-Karl

- Medlock Gulf
5

I am very satisfied with the repairs performed by Medlock Gulf. I hope they plan to stay in business for a long time.

Thank you Steve,we do plan to be here for a very long time.We appreciate your business.Karl

- Medlock Gulf
5

The staff is very friendly, and the service was quick. The price is what I expected.

4

I got very good service at a very fair price. The manager, Paul, always takes good care of me making sure the service it done right and answering any questions I have. I feel confident that they will take care of anything I need done, and not try to do something that is unnecessary.

5

It's funny, I always steered clear of this service station because the gas was a few cents more than others but the day I needed "full service" Carl was there to fill up my tank and tell me that my brakes were about to go. He gave me a realistic idea of how long I had and told me to call back and make an appointment. When I couldn't stop and realized he did have my back, I called. Not only was the price competitive, but the service I received was above and beyond. A ride home, phone calls to check in on what was needed and how much it would cost, friendly representation...everything that might make me a loyal customer. As a former director of customer service, this is exactly what I would expect from my team. Great job guys! Thanks.

Thank you Lindy for the kind words,we appreciate your business.Karl

- Medlock Gulf
4

The service was Awesome..i ran late to my Appointment by 30 Minutes,and was still I see the Growth in Future because the Customer Service is Awesome and i would like to Refer more People. so that area would be very Good

5

After my last good auto repair service closed down I have been drifting, trying to find a new place to take my car. After a punctured tire and a flat and not wanting to face the known terrible tire places around Decatur, I went to Medlock Gulf and found a new auto home. It is a relief to know that the next time I need service there is a competent, honest place to go.

Thank you Ellen,we apperciate your business.Karl

- Medlock Gulf
4

I bought a groupon for oil change and tire rotation. They provided the service and were relatively friendly about it. However, after the tire rotation the road noise was much louder and I got a fierce vibration at certain speeds. I called them and they said the wheels are probably imbalanced and are going to do that tomorrow. Maybe I should rotate the tires more often...

Thank you John,we apperciate your business.Karl

- Medlock Gulf
5

I arrived 10 minutes early and was leaving 10 minutes after my appointment time. Friendly people who know what they're doing. I went for the oil change a week after the great service during the emissions test.

Thank you .Karl

- Medlock Gulf