Decatur Auto Repair

Service was prompt; technicians were courteous, and informative.

My experience with Medlock was all positive. Everyone was helpful and respectful. Service was prompt and efficient. I thought they displayed great customer service. I'll take my car back to them.

Perfect! Could not ask for anything better.

They're reliable and resonable, on my Mercedes and Acura.

I have been taking my car to Medlock for a couple of years, and have always felt they were providing me with conservative and clear recommendations. They are courteous and go out of their way to get the work done in a timely manner. I would recommend Medlock Gulf to anyone desiring expert and through service.

Told me what I needed to fix. Drove me back home and picked me up so I didn't need to wait. Didn't force me to get fixes that could wait. I appreciate their honesty.

Late in getting it on the rack but had it fixed by the next day which surprised me because they had to "over night" a part.

You went above & beyond the call of duty, Big Time!! Thanks much, much for each & everyone of You, Big, Big Time!! Sincerely, Rhea

I've been bringing my vehicles to these guys for a few years now. From my experiences, they are nice people to deal with, patient about explaining their recommendations and the costs associated with repairs, and they do a good job. I never feel like they are just trying to make a buck. They have always been conservative in the work they've recommended and have helped me budget for larger issues as well as find ways to keep costs low on necessary work. For example, today I had a leaky valve that they initially thought needed to be replaced. But they took it out and determined it was still good, just clogged, so they flushed it out, cleaned it, and put it back in, saving me about $30. They are human and made a mistake once (charged me for something and neglected to actually do it), but they were very apologetic and dropped everything to rectify the situation as soon as I brought it to their attention. At the end of the day, I trust them - that's why I keep going back.

As always the guys at Medlock Gulf did an excellent job.