Decatur Auto Repair

5

I was very pleased with the experience at Medlock Gulf. Paul explained repairs that were needed and gave me a definite price. The work was completed promptly to my satisfaction. The next auto repair that I need I will take my car there.

Thank-you Roger. We strive you make your experience with us the best.

- Medlock Gulf
5

There is no up sell, there is only honesty here, which is rare in this industry. I know a little bit about working on cars and, as a female, walking into a commercial garage, I'm always wary. These guys assessed all the major problems of my car, things I definitely knew, and the rest I suspected. Nothing beyond that. They also didn't push me to get them to do all the work; even gave me a bit of advice on how to pursue the work I could do on my own. Prices are very fair for labor and parts. Above and beyond, they will speak to you like you are an intelligent human being and not prey. They value their craft and their customers and it shows.

Suehyla, Thank-you very much, we want to take care of you like you are family. --Joe

- Medlock Gulf
5

Awesome job again. You got me in on a Monday afternoon and had me home by dinner. Thank you!!!!

Thank-you Tracy!! We like to get you taken care of as soon as possible, we also require the job to be correct. I am pleased that you are pleased. Thank-you -- Joe

- Medlock Gulf
5

I really appreciate the great communication, honesty and genuine concern shown by the Gulf staff. We took our minivan in because the check engine light was on. Little did we know that one of our tires was being rubbed down to the wires (literally) by a bad wheel bearing. It was a bad accident waiting to happen. They sent us pictures of the tire and saved it to show to us later as well. They also found a problem while out on the road for the final test drive, and since they had not caught it originally or included it in our estimate, we only had to pay for the part, not the labor. It is so refreshing to have mechanics that are trustworthy!

Amy, Thank-you very much. Honesty is key. We want to serve you all the time not just one time. -- Joe

- Medlock Gulf
5

Great & friendly service as always!

Thank-you Matt!!! Look forward to seeing you next time. -- joe

- Medlock Gulf
5

Great experience! I walked in and got an emissions inspection, taillight bulb and oil change. I was on my way in under 45 minutes!

Kim, Thank-you!!! Glad we got you taken care of quickly. --Joe

- Medlock Gulf
5

I have a 2006 Mini Cooper which needed break pads and a 30,000 mile service. I had never been to Medlock Gulf before. I found their service to be exemplary: professional, courteous and good work! They were able to schedule me immediately, I brought my car in the next morning after I called them and they even gave me a ride to work after I dropped the car off. They gave me an accurate quote for the work with no surprise charges at the end and I was shocked to be able to pick up the car that very afternoon with the work done. The car is running beautifully now and the breaks are no longer squeaking! I would highly recommend them and plan to not only bring my car back when it needs service again, but I like them so much that I plan to try to buy all my gas there!

Thank -you Greta, We are glad to serve you!! If you need that gas pumped just let me know.! :) Thanks again -- Joe

- Medlock Gulf
5

Very friendly service and a fair price. Quality work

Kent, Thank- you very much for the review, we look forward to serving you for the long term. -- Joe

- Medlock Gulf
5

You guys got my car in quickly and were able to diagnose and fix the problem quickly and efficiently. I've recommended two more people to you!

Tracy, Thank-you for the recommendation, means a lot to us to be able to serve you & your family and friends. --Joe

- Medlock Gulf
5

I trust Medlock Gulf . I have been going to them for several years.

Thank-you Nan, We will continue to earn your business. We look forward to serving you for many more years.!! --- Joe

- Medlock Gulf